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Shipping policy

Shipping Policy

Last updated: January 7, 2026

At Décor & More, we are committed to delivering your orders safely and efficiently. This Shipping Policy explains how we process, ship, and deliver orders placed through www.decorandmorecorp.com.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Processing time does not include weekends or public holidays.

  • During peak seasons, promotions, or high order volumes, processing times may be slightly extended.

  • Once shipped, orders typically arrive within 7–14 business days.

You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Destinations

We offer international shipping to many countries worldwide.
If your destination is not available at checkout, please contact us for assistance.

3. Shipping Methods & Delivery Time

Estimated delivery time is 7–14 business days after the order has been shipped, depending on the destination, shipping method, and carrier performance.

Please note that delivery times are estimates only and are not guaranteed.

4. Shipping Costs

Shipping fees are calculated at checkout based on your location, order weight, and selected shipping method.

Any free shipping promotions, if applicable, will be clearly stated on the website or at checkout.

5. Customs, Duties & Taxes

For international orders:

  • Customs duties, import taxes, VAT, or other fees may be imposed by your local authorities.

  • These charges are not included in product prices or shipping fees unless explicitly stated.

  • Customers are responsible for all applicable customs fees and taxes.

We are not responsible for delays caused by customs clearance processes.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information (if available).
Tracking updates depend on the carrier and destination.

7. Shipping Delays

Delays may occur due to customs clearance, carrier operations, weather conditions, or other factors beyond our control, which may extend delivery beyond the estimated 7–14 business days.

8. Incorrect Address & Failed Delivery

Please ensure your shipping address is accurate and complete at checkout.

  • Orders returned due to incorrect or incomplete addresses may be subject to reshipping fees.

  • We are not responsible for lost packages due to incorrect address information provided by the customer.

9. Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

  • Please contact us within 48 hours of delivery (or expected delivery date)

  • Provide your order number and clear photos or videos (if applicable)

We will review each case and assist according to our Refund & Return Policy.

10. Risk of Loss

Risk of loss and responsibility for the product transfers to you once the order has been handed over to the shipping carrier, unless otherwise required by applicable consumer protection laws.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: decorandmore.vn@gmail.com
Website: www.decorandmorecorp.com