Privacy policy
Last updated: January 7, 2026
Décor & More operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) in order to provide you with a curated shopping experience. We use third-party service providers to operate our website and process payments, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified.
Depending on how you interact with the Services and where you reside, we may collect or process the following categories of personal information:
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Contact details such as your name, billing address, shipping address, phone number, and email address.
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Financial information such as payment method details, transaction data, payment confirmations, and other payment-related information (processed securely by third-party payment providers).
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Account information including usernames, passwords, preferences, and settings.
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Transaction information including products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, and past transactions.
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Communications including information you provide when contacting us for customer support or inquiries.
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Device and technical information such as IP address, browser type, device identifiers, and network information.
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Usage information regarding how you interact with and navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
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Directly from you, when you create an account, place an order, contact us, or otherwise provide information to us;
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Automatically, through your use of the Services, including via cookies and similar technologies;
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From third-party service providers that help us operate our website, process payments, deliver orders, or provide analytics and customer support;
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From partners or other third parties, where permitted by law.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Provide, Tailor, and Improve the Services
To process orders and payments, fulfill purchases, arrange shipping and returns, manage accounts, remember preferences, provide customer support, and improve and personalize your shopping experience.
Marketing and Advertising
To send promotional communications and display advertisements that may be relevant to you, based on your interactions with the Services and subject to applicable laws and your preferences.
Security and Fraud Prevention
To protect the Services, authenticate accounts, detect and prevent fraud or unauthorized activity, and maintain a safe and secure environment.
Communicating with You
To respond to inquiries, provide order updates, customer service messages, and important service-related communications.
Legal and Compliance
To comply with applicable laws, regulations, and legal processes, and to enforce our terms and policies.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
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With third-party service providers who perform services on our behalf, such as website hosting, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
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With marketing and advertising partners to help promote our products and Services, in accordance with their own privacy policies and applicable law.
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When you direct or consent to us sharing information, such as for delivery services or integrations you choose to use.
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With affiliates or within our corporate group.
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In connection with business transactions such as mergers, acquisitions, or asset sales.
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To comply with legal obligations, enforce our policies, or protect our rights and the rights of others.
Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any personal information.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
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Right to access or know what personal information we hold about you
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Right to request deletion of your personal information
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Right to correct inaccurate personal information
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Right to data portability
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Right to opt out of certain targeted advertising or marketing activities
You may exercise your rights by contacting us using the details below. We may need to verify your identity before processing your request.
If you reside in the UK or European Economic Area, you may also have the right to object to or restrict certain processing and to withdraw consent where processing is based on consent.
International Transfers
Your personal information may be transferred to, stored, and processed outside your country of residence. Where required, we rely on appropriate safeguards such as standard contractual clauses to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:
Email: info@decorandmorecorp.com
Head Office: 63C Nguyễn Thượng Hiền, Phường 5, Bình Thạnh, Ho Chi Minh City, 70000, Vietnam
For the purposes of applicable data protection laws, Décor & More is the data controller of your personal information.
